Click the video below to listen as Dr. Sherry Kroll of Hartford HealthCare Medical Group speaks with Dr. Stephen Beeson, founder and CEO of Practicing Excellence, about tips and best practices to improve the experience for patients on a video visit.
Dr. Kroll offers her wisdom from the frontline and shares tips for:
- how to adjust your screen for on-screen patient interaction
- how to share your screen with the patient to navigate the medical record together
- how to enhance patient connection through small, but important techniques
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Practicing Excellence builds skills to drive outcomes in well-being, patient experience, and leadership effectiveness. Built for busy clinicians, our micro-learning solution delivers short, evidence-derived, video-based coaching to clinicians, leaders, and teams through our mobile app. We partner with some of the nations’ most prominent health systems and medical groups to deliver coordinated skill-building programs that provide measurable results. Learn more at practicingexcellence.com.