I remember a case distinctly where the daughter of a patient was a vocal advocate for her dad. She clearly loved him dearly and...
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It’s time to talk
I remember a patient I was managing when I was a young family medicine physician. The patient had heart failure with a...
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The Mastery Journey for Everyone
When I was an intern, a significant portion of our inpatient service was young men with AIDS admitted for pneumocystis...
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Practicing Excellence: 2019 In Review
Wow! What a year! It’s been both exciting and exhausting as we continue our fundamental mission of improving care for patients...
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3 Steps To Drive Patient-Centered Clinician Engagement
Inspiring clinicians to engage in your patient experience improvement efforts is not only important, it is required to achieve...
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